LoadEvaluator 10000 but no system load

This morning, the sysadmins call us, as they have Citrix servers with fulkl loads with no user logged in and no maintenance LoadEvaluator set on them…

A frist check on one server show us trouble with perfmon counters.
setp1

 

No counter ? lets try to add one!
addcpt

Finally we have trouble with perfmon counters. To solve this problem, we recreate the counter with the command : lodctr.exe /r

Une fois la commande passé les compteurs vont mieux

setp2

To be complete, we need restart IMA and all is going back to normal.